FAQs

Referrals

No – this is private service and self-referral is anticipated in the majority of cases.  Most UK health insurance policies don’t cover an ADHD assessment.  If you have a policy with extended cover which covers ADHD it is worth checking whether a referral is required for the purposes of your insurer.

The General Medical Council and British Medical Association both advise that the NHS GP is informed regarding your treatment at all times.  This is safer for you, good practice, and improves the likelihood of successful discharge to NHS care. A copy of your assessment will be sent to your GP.

Many UK health insurance policies don't cover ADHD. At this time, we are not working with any UK Health Insurers.

No.  This is a private service and we have no special access to obtaining faster NHS assessment.

Appointments

This is not an emergency service.  Appointments are by prior arrangement.  If you are in a crisis please contact emergency services:

  • First Response Service: Call 111 and select option 2. Calls will be answered 24/7 by trained mental health practitioners.
  • Samaritans: If you feel you urgently need to speak to someone, the Samaritans are available 24 hours a day, seven days a week on Telephone 116 123 (free call).   
  • A&E: If you are not able to obtain the support you need through the methods above, you can call 999 or go to your nearest A&E department.  

Sometimes it is necessary to re-schedule or cancel an appointment.  GP ADHD asks that clients provide as much notice as possible so that the appointment can be made available for another client.  A reminder text is usually sent two days before each appointment but clients are responsible for remembering their appointments. A cancellation fee of up to 50% may be charged for appointments re-scheduled or cancelled within 24 hours if it was not possible for another client to utilise the appointment.

Payment

Invoices will contain payment information and options for electronic payment. 

We regret that we cannot accept cash or cheque.

Prescriptions

GPs are not obliged to enter into a shared care arrangement with a private provider and there is a range of reasons why they may choose not to do so.

GP ADHD is available to offer education and support to NHS GPs who require further information. If your NHS GP practice cannot assist you on the basis of limited capacity, then options include writing to your Member of Parliament to highlight the pressure on General Practice and/or registering with another practice. 

GP ADHD is conscious that NHS General Practice is under unprecedented pressure.  Work is in progress to ensure that sharing care for ADHD becomes a core part of GP contracted workload but this is a complex political process which is far from complete.

Confidentiality

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